Home > Pharmacy Information > Prescription Q&A
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How Do I Refill a Prescription?
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1:
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Select the profile of the person for whom you wish to refill a prescription.
Note: if the individual is not listed, click the Add New Profile button and
complete the fields to add the profile. |
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| Step
2:
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Click Continue to Step 2. The prescription history for that profile displays. |
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| Step
3:
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Check the box next to the prescription you wish to refill. Note: If this is the
first time you are refilling a prescription online, click the Add a Refill
button. |
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| Step
4:
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Click the Process Refill button. |
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How Does the Pharmacy Receive My Prescription Order?
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After you complete the checkout process, your prescription will be
electronically transmitted to the pharmacy you selected. The pharmacist
receives a message, email, or fax containing your order.
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How Much Will My Prescription Cost?
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After you complete the checkout process, your prescription will be sent to the
pharmacy you selected. The pharmacist will determine the cost of your
prescription and contact you with the total price before filling your order.
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How Do I Receive Prescription Refill Reminders by Email?
| Option
1:
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From the Refill Prescriptions page, click Set an Email Reminder. Choose a
reminder schedule and click Update. |
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| Option
2:
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Click the My Account tab at the top of the screen. From the list, select Email
Reminders. |
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How Do I Access My Prescription History?
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1:
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Click the My Account tab at the top of the screen. Sign in; click Prescription
History. |
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| Option
2:
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Click the Prescriptions tab and select Refill Prescriptions. The Prescription
History displays next to the profile box. |
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How Do I Add or Edit Health Profiles?
| Option
1:
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Click the My Account tab at the top of the screen. Sign in; click Health
Profiles. Choose Edit, Delete, or Add New Profile. |
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| Option
2:
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Click Refill Prescriptions on the main screen. Click the Add New Profile
Button. Complete the fields and click Continue. |
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Who Will Answer Questions Regarding My Prescription?
You must contact the pharmacist with any specific questions regarding your
prescription.
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1:
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Click the Home tab. Your pharmacy’s contact information displays.
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| Option
2:
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Click the Prescriptions tab and select Ask the Pharmacist. Select the correct
Health Profile and click Submit. Complete the fields and type the question in
the text box. Choose the method of contact and Click Send. |
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How Do I Read a Prescription Label?
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When refilling a prescription, the pharmacist will need the Prescription
Number, Medication Name, and Quantity as listed on the prescription label. When
asked to provide this information, a sample label is on the screen for
reference.
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